At Scenic Community Credit Union, the health and wellbeing of our members and staff is our top priority as we monitor the situation surrounding the novel coronavirus, or COVID-19. At every SCCU branch, we are adhering to best practices with regards to cleanliness. Members will be notified should anything change.
As of noon (12pm) on Thursday, March 19, 2020, all SCCU lobbies will be CLOSED out of an abundance of caution. Drive Thrus are available at our Hixson, Soddy, and Ooltewah branches, and you can access your accounts via the options listed below. Your health and safety is our utmost priority at this time, and we thank you for your patience and understanding.
SCCU Remote Options
|WHAT I NEED
||WHERE TO GO
|Loan Pay Express (LPX)
||Pay your loan. Members can use LPX to pay your SCCU loan from any institution.
Touch Tone Teller
|(423) 875-4031. Call for automated account information and to transfer money between SCCU accounts.|
CO-OP Shared Branches and ATMs
|Find an ATM or Shared Branch. SCCU members can do transactions on their SCCU accounts at any CO-OP Shared Branch or ATM.
|Night Drop and Drive Thru
||Find your closest branch. All of our branches have overnight deposit drops. Hixson, Soddy, and Ooltewah have drive thru windows.
||Call (423) 875-6955 ext. 3. Current members may also sign into Online Banking to apply for a loan. Nonmembers may fill out the online membership application.|
||Call (423) 875-6955 ext. 3 or download the Skip-a-Loan-Payment form.|
Call (423) 875-6955 ext. 3.
Call (423) 875-6955.
If you need help or have questions, call us at (423) 875-6955.
From the IRS: What You Need to Know About Your Stimulus Check
As the COVID-19 situation in the US continues to develop, be aware that scammers are taking advantage of the virus by sending emails, texts, and links that appear to be from the Centers for Disease Control and Prevention (CDC) or the World Health Organization (WHO).
What to Watch For
- Emails appearing to be from the CDC or WHO that contain attachments or links. Do NOT open attachments or click links from unknown sources.
- Texts or phone calls appearing to be from the CDC or WHO. Those organizations will not send you links or ask you for your personal or financial information.
- Donation links. Links for monetary donations will not be emailed to you from the CDC or WHO. Do not click links from unknown sources.
Steps to Protect Yourself
- Verify email addresses. If it looks suspicious, delete.
- Check the link before you click. Be especially suspicious of any emails or texts you receive that include links to donation sites as this is a common method of collecting your account and personal information.
- Be careful when providing personal information. The WHO or CDC will not ask you for your personal info.
- Don’t rush. Scammers may try to make you feel rushed, but take your time.
- If you gave out sensitive information, don’t panic. Immediately change any credentials you may have given out. If you give out debit or credit card information to someone suspicious, give us a call at (423) 875-6955.
- If you see a scam, report it. Report a scam to the WHO or the BBB.
The City of Chattanooga
Chattanooga has set up a resource site for small business owners on matters related to COVID-19.
View more updates straight from Chattanooga's business community.
Don't worry - the funds you keep at Scenic Community Credit Union are safe and secure. All savings accounts are insured up to $250,000 by the NCUA, the National Credit Union Administration, an agency of the federal government. Watch the video below to learn more about the NCUA:
See below for reputable COVID-19 resources.
- Centers for Disease Control and Prevention (CDC).
- Hamilton County Health Department. Hamilton County is hosting a coronavirus hotline with updated information.
- Georgia Department of Public Health.
Best Practices to Prevent the Spread of Germs
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick if possible.
- Cough or sneeze into your elbow or use a tissue to cover it, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.