March 23, 2020
 
Dear Scenic Community Credit Union Members,
 
We are living in unprecedented times as the world continues to focus on and respond to ongoing developments related to the coronavirus (COVID-19). Like you, we continue to stay informed and are prioritizing actions that protect the health and safety of our members, employees, partners and community members.

While many things are uncertain today, you can have confidence that we are here, ready and able, to serve your needs. We have decided to close all SCCU lobbies as part of our country’s social distancing efforts to help prevent the spread of COVID-19. Our drive thru lanes will remain open during our regular business hours. We are also available by phone, home banking, and mobile banking – including electronic deposit of your checks.  We have over 30,000 CO-OP ATMS nationwide along with over 5,400 CO-OP Shared Branch locations in all 50 states.  We are available to make loans through our website, as well as at our network of auto dealerships.

Additionally, rest assured that SCCU remains financially strong and stable and will continue to be here when you need us most. Our consistent financial strength and capital position are signs that we are well positioned to navigate this storm. You can see our 5-Star rating at bauerfinancial.com. And as always, your share deposits remain federally insured up to $250,000 by the National Credit Union Administration (NCUA).

Our Pandemic Response Team stands ready to work with members who have been impacted by COVID-19. Please call 423-875-6955 option 3 to speak to a Team member. We are also able to offer financial counseling through our partnership with GreenPath Financial Wellness.

In these turbulent times, we want you to know that you can count on us to be here when you need us most. We’ve made it through tough times before and we will get through this together.  

Please take care and let our team know if there’s anything we can do to help.

Sincerely,

Kendall G. Foster
CEO